Bitget added to New Zealand financial services register, joins IFSO complaints scheme

Registration scope in New Zealand

According to the announcement, Bitget’s FSPR registration covers several service categories. These include foreign currency exchange, domestic and cross-border money transfers, client asset custody, portfolio and money management, and the execution of financial product or foreign exchange transactions on behalf of clients.

The company said the registration is part of its broader financial services framework. It linked the move to work on its operational and compliance setup as it expands the range of products it offers.

Dispute resolution access

Alongside the register entry, Bitget said it has joined the New Zealand Insurance and Financial Services Ombudsman, or IFSO, Dispute Resolution Scheme. The scheme is described as an independent channel through which eligible customers can raise and resolve disputes involving participating financial service providers.

The addition of an ombudsman pathway is notable because it gives qualifying users access to an external complaints process beyond the company itself. The source article did not provide further detail on which customers or products would be eligible.

Part of a broader product strategy

Bitget said the New Zealand registration supports a wider push to build infrastructure for a growing mix of financial offerings. In the source report, CEO Gracy Chen said financial platforms need compliance structures that can support a broader range of assets and services.

The company framed the move as part of its effort to connect digital assets with more established markets. It pointed to a model that brings together crypto assets, tokenized stocks, commodities, foreign exchange and other financial products on one platform. The article also said Bitget continues developing services through registered entities and qualified partners in multiple jurisdictions.

What the registration does not mean

The source article included an explicit disclaimer on the status of the registration. It said product availability remains subject to applicable laws, local requirements and regional eligibility. It also stated that being registered on the FSPR does not amount to endorsement, approval or a guarantee by the New Zealand government, the Financial Markets Authority, or the Registrar of Financial Service Providers.

That caveat is important because FSPR registration identifies a provider and the categories of services it is registered for, but the company itself said the listing should not be treated as official approval of its products.

Bitget described itself in the source material as serving more than 125 million users and offering access to crypto tokens, tokenized stocks, ETFs, commodities, foreign exchange and precious metals. The New Zealand registration adds to that international framework, but the company said access to products still depends on local rules and user eligibility.